Nicole Bradford, Ph.D. PA-C
We were in need of support for our Patient-Centered Medical Home Transformation and Concordant and Dr. Young helped us achieve our goal in just one week. The Project Management tools they used allowed us to upload our documents for review by a PMCH Specialist on their team and they helped us modify some of our documents to comply with PCMH guidelines leading to our PCMH Recognition and Transformation.
Wayne Bradley, CEO Health Center
When we hired Concordant Healthcare to help us with our Patient-Centered Medical Home project, they developed a process and data collection strategy that resulted in our achieving NCQA PCMH Recognition, and they also collected and analyzed more patient satisfaction data than ever. They delivered what they promised.
Denise Crawford, CEO Community Health Center
Dr. Young and his team exceeded our expectations by designing a data collection process to understand how our patients viewed their experience with our staff and providers. The reports they provide each quarter have become a critical part of our Continuous Quality Improvement Program. The team was quite impressed with the quality of the information, which does not happen often.
Tyrone Thigpen, PCMH Product Manager
We were in need of rapid support to complete our Patient-Centered Medical Home project before a very tight deadline. In addition, we were converting our database to a new platform. Dr. Young came to our site during a holiday weekend and guided our team through the process leading us to the successful submission of our PCMH application in just 7 days.
Moses Walker, Board Chairman
Community Health Center
Dr. Young is a valuable member of our team and has contributed to our success as a Patient-Centered Medical Home. He and his team also collect and analyze our patient satisfaction data to help us improve our patient experience scores.
Congressman Bennie Thompson
I wanted to personally thank you for taking time out of your busy schedule to participate in the Congressional Black Caucus Political Education and Leadership Institute’s (CBC Institute) annual policy conference...
You will be pleased to know that there were many positive comments on you as a speaker and on the value of the information you imparted. In fact, one of our attendees told me what she learned from you was “life-changing information