By: James P. Young, Jr., PhD, CPHQ, CPXP, ACHE, SHRM Chief Executive Officer Adjunct Professor, Business Administration, Healthcare Administration, Human Resource Management In today’s hypercompetitive environment, organizations cannot rely solely on tradition or compliance to achieve market leadership. The most successful companies understand that diversity is not a social checkbox—it is a strategic engine of innovation . At Concordant Healthcare Solutions, we refer to this principle as...

What happens when 92% of Americans say trust in healthcare is extremely important—but only 36% actually feel it?

By James P. Young, Jr, PhD, CPXP, CPHQ, ACHE, SHRM Adjunct Professor, Healthcare, Business Administration, and Human Resource Management...