
New NCQA PCSP Oncology PCMH
The National Committee for Quality Assurance recently announced the release of the Oncology Patient Centered Medical Home based on the...

The New Gold Standard: PCMH Transformation
NCQA released the 2017 Patient Centered Medical Home Concepts a few weeks ago. The strategic intent of the new process is to move away...

Build Trust With AA Consumers and Improve Patient Experience Scores
I have studied and published research on African American(AA) experiences with healthcare providers and systems for over 20 years. ...

MACRA After January 20, 2017
While there is a degree of uncertainty surrounding changes that will be made to the Affordable Care Act by the Incoming Administration,...

Communication Mapping to Improve Patient Experience
Patient Experience is a rapidly growing measurement for determining provider revenue under Pay for Performance reimbursement models. It...

MACRA Update: More Reporting Options
CMS recently announced an update to the 2017 data reporting requirements for practices. The strategic intent of this change is to...

Celebrate Healthcare Quality Week
National Healthcare Quality Week is sponsored by the National Association for Healthcare Quality (NAHQ). This annual national recognition...

Cardiology Medical Homes: Who Needs Them?
While the term “Patient Centered Medical Home” may not resonate with the lay public, it has become increasingly understood by Primary...