Patient Experience is a rapidly growing measurement for determining provider revenue under Pay for Performance reimbursement models. It has been demonstrated that this measurement also has significant influence on patient engagement, compliance and clinical outcomes. Equally important, communication has been identified as a major contributing factor in modulating the kind of Patient Experience outcomes that are collected and analyzed by healthcare providers using system-spec

CMS recently announced an update to the 2017 data reporting requirements for practices. The strategic intent of this change is to provide more time and options for practices to acclimate to the reporting system without incurring the kind of penalties that MACRA mandates under the current Quality Payment Program (QPP). Read more...

National Healthcare Quality Week is sponsored by the National Association for Healthcare Quality (NAHQ). This annual national recognition event brings attention to the profession of healthcare quality and celebrates the work of the individual healthcare quality management professionals who work diligently to enhance the quality of care and optimize patient safety. Read more...