James P. Young, Jr., Ph.D.,
Chief Executive Officer
Dr. Young has over 40 years of working in the healthcare industry and has supported and trained nurses and physicians on implanted medical devices to correct cardiovascular malfunctions. This training included pacemakers, implantable defibrillators, heart valves, and reperfusion technology.
He founded the first African-American-owned consulting firm to provide high-tech medical devices to cardiologists, electrophysiologists, cardiovascular surgeons, and primary care physicians. He has also worked directly with patients from racial and culturally diverse communities to improve healthcare literacy and engagement with their healthcare teams.
Dr. Young is a nationally recognized subject matter expert for high-quality health equity and has published primary research and helped develop the PATH culturally competent patient experience survey for the Bloomberg School of Public Health at Johns Hopkins University.
He also worked directly with the members of the United States Congress to improve healthcare literacy and incentives for improving health equity among people of color in the Affordable Care Act.
In addition to healthcare clinicians, Dr. Young has worked to improve equitable, high-quality healthcare for leaders of organized labor, Federally Qualified Health Centers, Primary and Specialty Practices, Patient-Centered Medical Homes, and diverse communities.
Throughout his professional career, Dr. Young has demonstrated skills in helping leaders and stakeholders improve equitable healthcare for all communities. He is particularly interested in making business cases for improving healthcare equity for people of color. "Health equity now has a well-defined return on investment."
His fourteen years in higher education, where he served as an award-winning Assistant Professor for healthcare, human resource management, business administration, and course design, make Dr. Young uniquely qualified to design blended learning to address different adult learning styles. He is skilled in using technology to produce evidence-based learning content that is current, compelling, and engaging.
Dr. Young strongly believes in transforming knowledge into applied skills to help organizations improve their competitive position by maximizing the value they deliver to stakeholders. And he uses his extensive professional, academic, and leadership experience to support healthcare, human resource, and business leaders in reducing healthcare disparities to improve performance outcomes. His motto is "always play to win, rather than play not to lose."
Dr. Young holds a Ph.D. in Organizational Behavior and Leadership, a Master's Degree in Organizational Behavior and Leadership, and a Bachelor's Degree in Mechanical Engineering.
He is a member of the Society for Human Resource Management, American College of Healthcare Executives, National Association of African Americans in Human Resource Management, National Association of Health Service Executives, and Alpha Phi Alpha Fraternity Inc.
Dr. Young is a Certified Professional in Healthcare Quality, an NCQA Certified Patient-Centered Medical Home Content Expert, Board Chair Emeritus, Big Brothers Big Sisters of Metropolitan Detroit, and an honorably discharged military veteran.
Nicole Love, Ph.D.,
Licensed Physician Assistant
Dr. Love has devoted most of her professional and clinical energy to working with patients and providers in underserved communities. She has clinical and leadership experience and helped safety net primary care practices transform into patient-centered medical homes.
Dr. Love's experience also includes teaching clinical subjects at the university level. She has published primary research on health disparities in cardiac electrophysiology and is a licensed Physician Assistant for adult cardiology patients. Her mission is:
"I strive to provide open and honest care with compassion, understanding, and integrity. Being a provider, my patients trust I will provide them with the best health care possible according to evidence-based medicine while respecting the patient's own wants, needs, desires, and beliefs."
Dr. Love is passionate about equitable, culturally competent patient-centered care for all communities and has a special interest in health equity for communities of color.