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FINANCIAL REWARDS FOR PERFORMANCE

A panel of experts predicted that by 2004, more than half of the baby boomers will use the Internet to check on the quality of their hospital, physician and prescription drugs. All organizations must understand the unique and demanding nature of the boomer generation, a generation that significantly changed every industry and social institution it has passed through.

Michael Nowicki 2004 (p.328)

We offer hospitals a value proposition that drives financial performance and market share position by zip code. This is essential for healthcare organizations to succeed in an increasingly competitive industry.

In October of 2012, the United States Government will launch a Value Based Payment System that will reward those hospitals that excel in value-driven areas including treatment, prevention and consumer satisfaction. We use advanced predictive healthcare consumer-behavior modeling to help providers anticipate and respond to the needs of ethnographically diverse consumers in strategically important zip codes.

While the terms Accountable Care Organizations and Patient Centered Medical Homes will be commonplace in the lexicon of healthcare, they are designed to engage consumers, improve satisfaction and reduce utilization. To improve transparency and reward exceptional organizational results, provider performance scores will be published to help the growing segment of skilled healthcare consumers shop and compare providers. The published scores will benefit consumer-centric healthcare providers by:

• Improving their market share position
• Enhancing their government and 3rd party reimbursements
• Reducing the risk of dissatisfied patient experiences going viral.
• Improved operational efficiency and Return on Investment from Operations

With our financial modeling, we can show how positive "word of mouse" messages consumers broadcast in their social media can greatly influence revenue and organizational performance. In fact, one question the government will ask recently discharged inpatients is whether or not they would recommend their healthcare provider to others. This very powerful question can impact the success or failure of a healthcare organization.

Based on critical and creative thinking models, we offer data-driven solutions for creating consumer-centric cultures that embrace, anticipate and respond to the needs of ethnographically and culturally diverse healthcare consumers and transforms them into "word of mouse" ambassadors on social networks. These networks continue to grow as the standard for disseminating life experiences and will have a profound influence on the performance of healthcare providers. Let us show you how to stay ahead of this trend and secure your organizational future.

IMPROVING PERFORMANCE AND RISK MANAGEMENT

We are highly skilled in applying LEAN and Six Sigma principles for hospitals to improve operational efficiency and risk management including patient handoffs Emergency Room operations and redundant human motion.